Our Core Principles
BE EMPOWERED
Be Proactive and look for opportunities, not excuses. Don’t just educate your customers and coworkers – inspire them. Be a genuine, positive, uplifting force that educates and motivates people to take action for the better.
BE ACCOUNTABLE
Set expectations for your internal and external customers & meet them. Be transparent and communicate frequently – on status, performance, opportunities, issues, strategy and more. Over communication is always preferred to under communication.
BE COLLABORATIVE
We’re all playing for the same team. Multiple perspectives often lead to better solutions. Being inclusive doesn’t just help your co-workers, it also helps you to learn and grow, and ensures we’re all rowing in the same direction towards success.
BE URGENT
Slow teams DO NOT WIN! Act like a startup – press forward; be agile and resourceful. Don’t let perfection be the enemy of the good: deploy a good solution, then focus on continuous iteration and improvement.
QUINTESSA GIVES BACK
We understand how fortunate we are every day to have been given so much in life. We also know it’s important to pass it forward when we can. Quintessa believes it’s important to share our good fortunes whenever possible.
MAKE IT EASY
Successful companies focus on every customer interaction and touchpoint to create a positive, memorable experience for those customers. Make it easy for your customers. Remember, your customers’ perception IS your reality.
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